Casushi Casino lands in the UK with a bright, sushi-themed look and a library of over 1,500 games. But peel back the design and the numbers tell a different story. Its welcome bonus is a net loss for players, and the overall experience lands somewhere in the middle of the pack. For the full breakdown of our tests across 133 UK casinos, you can see more.
The Welcome Bonus That Costs You Money
Most bonuses give you something extra. Casushi’s first deposit bonus gives you less. We tested with a standard £100 deposit and calculated the actual value after wagering requirements. The result: -£32.74. That puts it 89th out of 133 UK casinos and a full £3.26 below the national average. There is no no-deposit bonus either. The 50 bonus spins come with a 40x wagering requirement and a max RTP of just 91.25%, so their actual value is also negative. If you’re depositing real money, you’re better off looking elsewhere for a welcome offer that doesn’t eat your bankroll.
Customer Support: Fast Emails, But Not Always Reliable
Customer service is a mixed bag. On email, Casushi is one of the quickest in the UK – average reply time of 6 minutes, which is over 20 hours faster than the average. That earned it 10th place in our email speed test. But speed means little if they don’t answer. Their email reply rate was only 80%, a full 20% below the average across all tested casinos. Live chat is available, but hours are limited: 9am to 10pm Monday-Friday, 11am to 10pm weekends. No phone support at all.
Game Library: Plenty of Slots, No Sports Betting
With 1,548 games, Casushi’s catalogue is slightly above the UK average (1,545). It offers slots, roulette, blackjack, live casino, poker, and bingo. That variety earned it 4.5 stars and 47th place in our game selection test. But there are notable gaps: no sports betting, no live betting, no fantasy sports, and no horse racing. If you want a pure casino experience with a big slot selection, it works. If you want to place a bet on the weekend match, you’ll need another site.
- Total games: 1,548
- Game types: slots, roulette, blackjack, live casino, poker, bingo
- Missing: sports, live betting, fantasy, horses
- Game selection rank: 47th out of 133
Website Speed: A Slow Load That Tests Patience
Page load speed matters when you want to jump into a game. Casushi’s average load time of 2.90 seconds is below the UK average of 3.10 seconds – but that still earned it only 89th place out of 133. It’s not the slowest, but it’s far from the fastest. If you’re someone who hates waiting for pages to load, you’ll notice the lag.
Overall Verdict: What You Need to Know
Casushi Casino ranks 72nd out of 133 UK online casinos in our combined test. Its strengths are email response speed and game variety. Its weaknesses are a negative-value welcome bonus, slow page loads, and limited customer support hours. The average star rating across all tests is just under 3 out of 5.
Practical takeaway: If you decide to play at Casushi, skip the welcome bonus and just deposit what you’re willing to lose. Use email support if you need help (they reply fast, even if they don’t always reply). And expect the site to load a bit slower than the competition. For a better all-round experience, look at casinos higher up the rankings – especially for bonuses that actually add value.